Welcome to La Jalisciense! We’re delighted to have you here and are committed to providing an exceptional dining experience. To ensure that everyone enjoys their time with us, we’ve established a few policies that help us maintain a respectful and organized environment. Please take a moment to review them:
1. Right to Refuse Service
At La Jalisciense, we value the comfort and safety of our guests and staff. We reserve the right to refuse service to anyone who engages in disruptive or inappropriate behavior. Our goal is to create a welcoming space for everyone, and we appreciate your cooperation in maintaining this atmosphere.
2. Mutual Respect
Respect is at the core of everything we do. We treat all our guests with kindness and professionalism, and we ask that you do the same with our team. Any form of disrespect, harassment, or abusive language will not be tolerated, and appropriate action will be taken if necessary.
3. Gratuity for Large Parties
We believe in rewarding our hardworking staff for their dedication to providing excellent service. For parties of four or more, a 20% gratuity will be automatically added to your bill. This ensures that our team is fairly compensated for their efforts in accommodating larger groups.
4. Final Sales
To keep our operations smooth and efficient, all sales at La Jalisciense are final. We encourage you to carefully review your order before completing your purchase, as we are unable to offer refunds or exchanges once the transaction is completed.
5. Payment for Phone Orders
For your convenience, we offer the option to place orders by phone. To ensure prompt service, all phone orders must be paid in full before they are sent to the kitchen. This helps us minimize delays and prepare your meals as quickly as possible.
6. Children’s Safety
We love seeing families enjoying their time at La Jalisciense, and we’re committed to creating a safe environment for all our guests, including the little ones. While our “unattended children will be used for tacos” statement is meant as a light-hearted joke, the safety of your children is no laughing matter. Please supervise your children at all times to ensure they have a safe and enjoyable experience, and to help us maintain a pleasant atmosphere for everyone.
7. Health and Safety Protocols
Your health and safety are our top priorities. We adhere to strict health and safety standards, including regular sanitization of our premises, proper food handling procedures, and staff training. We kindly ask that all guests follow any health guidelines in place during your visit, such as wearing masks when required and practicing good hygiene.
8. Reservation Policy
To better serve you, we recommend making a reservation, especially for larger parties or during peak dining hours. While we do our best to accommodate walk-ins, having a reservation ensures that we can prepare for your visit and minimize wait times.
9. Special Requests and Dietary Needs
We strive to cater to a variety of dietary needs and preferences. If you have any special requests or dietary restrictions, please let us know when you place your order. While we will do our best to accommodate, please be aware that we cannot guarantee the absence of allergens in our kitchen.
10. Feedback and Complaints
Your feedback is important to us! If you have any concerns or suggestions during your visit, please don’t hesitate to speak with a member of our team. We are here to ensure that your experience is positive, and we welcome any input that can help us improve.
Thank you for choosing La Jalisciense! We appreciate your understanding and cooperation with these policies, and we look forward to serving you a memorable meal.